Withdrawal requests are filled on Withdrawal Request page, links to which can be found on top panel and in navigation sidebar.
To start the deposit process you need to first select the account you want to withdraw from.
- Enter amount. In some cases you cannot withdraw full account balance. Check the current maximum withdrawal amount next "Available for Withdrawal" label on the top of the page. If you need to withdraw all withdrawable funds, use "All funds" control
- Select withdrawal method.
- Fill in the required information depending on the selected method.
- Agree to Customer Portal withdrawal policy and hit "Submit".
- Please allow us 24 to 48 hours to process your withdrawal request. Note that bank wire transfer usually takes 1 to 2 business days to process a transaction.
After submitting the request you can track its status on Request History page under "Withdraw Funds" request type filter.