1. Help Center
  2. Customer Portal

How do I verify my profile on the Customer Portal?

Your profile may be set up on the 'Edit Profile' page available through the user menu found on the top panel.

edit profile

Completing your profile:

  • The progress bar at the top of the page shows your completion progress. The progress bar will become green following verification.
  • After completing all the fields, the 'verify' button will become active. Use it to submit your profile for verification. While your information is being verified, pending icons will show up next to the recently added information.

edit profile not fillededit profile not filled

Uploading documents

  • You can upload your documents after you submit the form for verification. Make sure that the documents match the corresponding values of the form.
  • Submit the document for verification by hitting "Verify" button in the document upload popup.
    add selfie
  • After you submit a document the corresponding section of the form will show its verification status and the link that allows you to view the document.

Note

You will not be able to edit items until you fill in all missing fields.